SuperCaja

Privacy Policy

Your privacy is fundamental to our mission. We are committed to protecting your personal information and being transparent about our data practices.

Last Updated: January 11, 2025

Introduction

Welcome to SuperCaja. This Privacy Policy explains how SuperCaja ("we," "us," or "our") collects, uses, and protects your information when you visit our website and interact with our services.

By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to ensuring that your privacy is protected and will only use your personal information in accordance with this Privacy Policy.

Note: This website is for informational purposes only. Actual purchases are processed through our secure e-commerce platform, which has its own privacy policy.

Information We Collect

1. Information You Provide

  • Contact Form Data: When you submit our contact form, we collect your name, email address, and message content through Netlify Forms.
  • Newsletter Subscription: If implemented, we may collect your email address for newsletter communications (with explicit consent).

2. Automatically Collected Information

  • Device Information: Browser type, operating system, device type, and screen resolution.
  • Usage Data: Pages visited, time spent on pages, clicks, and navigation paths.
  • Technical Data: IP address (anonymized), approximate geographic location (country/region level), referring website, and access times.

3. Cookies and Similar Technologies

We use minimal cookies to enhance your experience:

  • Essential Cookies: Required for basic website functionality.
  • Analytics Cookies: Help us understand how visitors interact with our website (only implemented with your consent).

How We Use Your Information

We use the collected information for the following purposes:

  • Communication: To respond to your inquiries submitted through the contact form.
  • Website Improvement: To analyze usage patterns and improve our website's functionality and content.
  • Customer Support: To provide assistance and answer questions about our products.
  • Legal Compliance: To comply with applicable laws and regulations.
  • Marketing: With your explicit consent, to send promotional materials about our products.

Important: We do not sell, rent, or share your personal information with third parties for their marketing purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Our Security Measures Include:

  • SSL/TLS encryption for all data transmissions
  • Regular security audits and updates
  • Limited access to personal information on a need-to-know basis
  • Secure data storage with reputable service providers
  • Regular backup and disaster recovery procedures

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but maintain industry-standard protections.

Third-Party Services

We use carefully selected third-party services to provide and improve our website. These services may collect information as described in their respective privacy policies:

Forms

Processes contact form submissions. Data is stored securely and accessed only by authorized personnel.

Analytics Services (If Implemented)

We may use privacy-focused analytics tools to understand website usage. These tools are configured to respect user privacy and comply with data protection regulations.

Content Delivery Networks (CDN)

We use CDN services to deliver website content quickly and securely. These services may log technical information for performance and security purposes.

We do not control these third-party services and encourage you to review their privacy policies.

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

General Rights (All Users)

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Opt-out: Unsubscribe from marketing communications

GDPR Rights (European Union Residents)

  • Portability: Receive your data in a portable format
  • Restriction: Request restriction of processing
  • Object: Object to certain processing activities
  • Complaint: Lodge a complaint with supervisory authorities

CCPA Rights (California Residents)

  • Know: Right to know what personal information is collected
  • Delete: Right to request deletion of personal information
  • Opt-out: Right to opt-out of sale (we do not sell personal information)
  • Non-discrimination: Right to equal service and pricing

To exercise any of these rights, please contact us at support@buysuperboxstore.com. We will respond to your request within the timeframe required by applicable law.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 years of age.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately at support@buysuperboxstore.com. We will take steps to remove such information from our systems.

For users between 13 and 18 years of age, we recommend parental guidance when using our website and submitting any personal information.

COPPA Compliance: We comply with the Children's Online Privacy Protection Act and will not knowingly collect information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Updating the "Last Updated" date at the top of this policy
  • Posting a prominent notice on our website
  • Sending an email notification (if we have your email address)

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information below:

Data Protection Officer

For privacy-specific inquiries or to exercise your data rights, you may also contact our Data Protection Officer at the above email address with "DPO" in the subject line.